Refund and Return Policy
Your satisfaction is important to us at Chihuahua. This Refund and Return Policy outlines the terms under which you can return products and request refunds.
1. Returns
You may return any product within 30 days of purchase for a full refund, provided the item is in its original condition and packaging.
2. Process for Returns
To initiate a return, please contact our customer service team at [insert contact information]. We will provide you with instructions on how to return your item.
3. Refunds
Refunds will be processed within 14 days of receiving the returned item. The refund will be issued to the original payment method used for the purchase.
4. Non-Returnable Items
Certain items, such as perishable goods or personalized products, may not be eligible for return. Please check the product description for details.
5. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.
7. Changes to This Policy
We may update this Refund and Return Policy from time to time. Please review this policy periodically for any changes.